Frequently Asked Questions

This page is here to provide answers to emails we often get sent. If you have a question that is not covered by this page, please get in touch with us.

DO YOU ACCEPT CYCLESCHEME VOUCHERS?

We accept vouchers from the a variety of providers. For more information please go to the dedicated cyclescheme page.

CAN I ORDER MY BIKE WITHOUT WHEELS?

No, we cannot sell a bike without wheels. It is not possible to ship, prepare or build a bike without wheels.

CAN I ORDER PARTS WITH MY FRAMESET?

No, we cannot ship any additional components in the frame box, e.g. groupset, handlebars, etc., with a frameset. The options we offer are a full build or a frameset.

DO YOU OFFER A DISCOUNT FOR REPEAT CUSTOMERS?

Yes! We are happy to offer a 5% discount for customers purchasing any additional Fairlights. Unfortunately, this cannot be used in conjunction with a Cycle Scheme voucher.

WHAT SPACER SETUP IS REQUIRED ON A FAIRLIGHT?

Our bikes ship with 40mm of spacers below the stem and a 5mm spacer above the stem. This is the maximum spacer height for models with carbon forks. There is no maximum limit on the Faran.

** IMPORTANT: All bikes with carbon steerers should have the steerer tube cut no lower than the top of the stem. With the expander bung fitted, a 5mm spacer is then used above the stem to correctly pre-load the headset bearings. The 5mm spacer above the stem is always required. **

WHAT WEIGHT LIMIT DOES THE STRAEL HAVE?

Sizes 51R-58T:

We place the following weight limits on the bike:
— Rider weight Limit – 105kg
— Combined max luggage on bike – 15kg
— Individual Loading Max Fork – N/A
— Rear Rack – 15kg
Total weight limit – Rider + Luggage – 105kg

Sizes 61R/T:

We place the following weight limits on the bike:
— Rider weight Limit – 115kg
— Combined max luggage on bike – 25kg
— Individual Loading Max Fork – N/A
— Rear Rack – 25kg
Total weight limit – Rider + Luggage – 115kg

WHAT WEIGHT LIMIT DOES THE SECAN HAVE?

All sizes

We place the following weight limits on the bike:
— Rider weight Limit – 115kg
— Combined max luggage on bike – 25kg
— Individual Loading Max Fork – 6kg (3Kg each side)
— Rear Rack – 25kg
Total weight limit – Rider + Luggage – 115kg

WHAT WEIGHT LIMIT DOES THE FARAN HAVE?

We place the following weight limits on the bike:
— Rider weight Limit – 125kg
— Combined max luggage on bike – 25kg
— Individual Loading Max Fork – 15kg,
— Rear Rack – 25kg
Total weight limit – Rider + Luggage – 135kg

WHAT WEIGHT LIMIT DOES THE HOLT HAVE?

We place the following weight limits on the FRAME only – check with fork manufacturer for the fork weight limit:
— Rider weight Limit – 125kg
— Combined max luggage on FRAME – 25kg
— Individual Loading Max Fork – N/A – see fork manufacturer details
— Rear Rack – 25kg
Total weight limit – Rider + Luggage – 125kg

WHAT IS THE AXLE THREAD PITCH?

The axle thread pitch is M12 x 1.5mm. Axles can be purchased from turbo trainer manufacturers if you want to use your Fairlight with a wheel on trainer.

WHAT AXLE DO I NEED FOR MY TRAILER?

Our axle length is 168mm for the Strael 3.0 & Secan 2.5 and 169mm for the Faran 2.0. The length excludes the head end of the axle but including the thread. 12mm diameter. Thread pitch 1.5mm. The following axles should work with our bikes, but will require the use of 3 to 4mm of 12mm diameter washers fitted between the outside of the dropout and the axle on the hitch connection side.

Thule – Axle Part Number 20110734
Burley – Axle Part Number 960243 (12mm x 1.5 172 – 178mm)

Other manufacturer’s part numbers are subject to change, so please check these against the manufacturer’s information before ordering.

The above is advice only. We strongly recommend getting your trailer installation reviewed by a reputable local bicycle shop.

DO YOU HAVE A MUDGAURD RECOMMENDATION?

We recommend any of the mudguards offered by SKS. If you want something a little more special we suggest the Portland Design Works Full Metal Fenders.

Strael

– PDW Full Metal Fenders 37mm for 30mm tyres or narrower.
– PDW Full Metal Fenders 45mm for 35mm tyres or narrower. You an also go with the 45mm guards for more coverage on narrower tyres.

Secan and Faran

– PDW Full Metal Fenders 45mm for 35mm tyres or narrower.
– PDW Full Metal Fenders 55mm for tyres large than 35mm.

As the fittings are standard any mudguards will work. You will need to create a hole in the mudguard to fit it to the seatstay bridge.

Some mudguards require a small bit of trimming to fit in between the chainstays.

We cannot fit mudguards to bikes, either sent or collected.

WHAT RACK DO YOU RECOMMEND?

We would recommend anything from Tubus. As the mounts for the rack are standard any brand will fit.

HOW MUCH ASSEMBLY IS REQUIRED WHEN MY FAIRLIGHT BIKE ARRIVES?

All Fairlights are shipped in boxes specifically designed to enable the bike to be safe and protected in transit. When your bike arrives you will need to fit the front wheel, handlebars and seatpost. Pedals are not included but will also need to be fitted before its maiden voyage.

HOW WILL MY FAIRLIGHT FRAMESET ARRIVE?

All Fairlights are shipped in boxes specifically designed to enable safe and protected transportation. When your frameset is assembled by our mechanics all threads are taped and inspected with bolts fitted where necessary. The headset cups are installed into the frame and the crown race is fitted to the fork. The bottom bracket shell is chased and faced ready for a bottom bracket to be fitted with ease.

DO YOU HAVE FRAME MEASUREMENTS FOR FRAME BAGS?

All inside triangle dimensions & safe strap areas for frame bags are here

DO YOU SELL TOUCH UP PAINT?

We do not sell touch up paint but it can be purchased from the links below. You need to choose Full Gloss (90%).

ARE THE FRAMES COMPATIBLE WITH DI2 AND 30MM AXLED CRANK?

Fairlight frames are not compatible with a 30mm axle and Di2 shifting. Due to the standard BSA bottom bracket shell there is not enough spacer for a 30mm axle and Di2 wires.

WHAT LENGTH SPARE SPOKES SHOULD I GET?

Below is a table of spoke lengths for wheels we offer on our builds.

Model	Front or Rear	Non Drive Side (mm)	Drive Side (mm)
WTB X 105 – 700C	Front	296	294
WTB X 105 – 700C	Rear	294	296
WTB X 105 – 650B	Front	268	266
WTB X 105 – 650B	Rear	266	268
DT SWISS x 105 – 700C	Front	290	292
DT SWISS x 105 – 700C	Rear	292	290
Hope 20Five Rim & SON Delux Centrelock Hub – 700C	Front	286	288
Hope Fortus 23 Rim & SON 28 6-Bolt hub – 650B	Front	274	276
Hope Fortus 23 Rim & SON 28 Centrelock hub – 650B	Front	274	276

We use 12mm nipples for our wheel builds.

Hope spoke and wheel information available here for Fortus and here for 20Five.

For Pro5 spoke lengths please contact Hope directly.

WHAT SHIMANO BOLT LENGTHS ARE REQUIRED FOR THE REAR BRAKE?

For the Strael mk1, Strael 2.0, Secan mk1, Secan 2.0 and Faran 2.0 a standard M5 bolt is needed. For the front bolt we use a bolt with a 30mm threaded section and for the rear bolt we use a 28mm threaded section. A small drop of Loctite is always recommended for brake bolts.

For the Strael 3.0, Secan 2.5 and Faran 2.5 the standard Shimano bolts work without issue. For Shimano R9270, R8170 and R7170 the following bolts are needed.

Caliper fixing screw C length – 28 mm (Y8N208050) – Frame Thickness 15mm
Caliper fixing screw C2 length – 24 mm (Y2J708050) – Frame Thickness 15mm
For older Shimano groupsets you need two of the C version.
Caliper fixing screw C length – 28 mm (Y8N208050) – Frame Thickness 15mm

WHAT SRAM BOLT LENGTHS ARE REQUIRED FOR THE REAR BRAKE?

For the Strael 3.0, Secan 2.5 and Faran 2.5 the standard SRAM bolts will be too long. The correct bolts are the 22mm long bolts. The details are as follows:

Stainless Steel T25 22MM (2 PCS) – Flat Mount Caliper Bolts – 00.5318.005.014
Titanium T25 22MM (2 PCS) – Flat Mount Caliper Bolts – 00.5318.005.015

WHAT DI2 WIRE LENGTHS SHOULD I USE?

12 SPEED DI2 – All models

DI2 12 speed now has wireless shifters so you will only need wires for the front and rear derailleur.

1400mm – seatpost mounted battery to rear mech
750mm – seatpost mounted battery to front mech

11 SPEED DI2 – Strael 1.0/2.0/3.0, Secan 1.0/2.0 (not 2.5 – see further down), Faran 1.0/2.0

The Di2 wire lengths will depend on how the system is setup and what Junction Box A has been used.

For a below stem junction box we recommend:

Shifter to junction box – EW-SD50 350mm x 2
Junction box to JC41 – EW-SD50 1000mm (61R/61T 1200mm)
JC41 to Battery – EW-SD50 1000mm
JC41 to Front mech – EW-SD50 350mm
JC41 to rear mech – EW-SD50 700mm

For a bar end junction box we recommend:

Bar end to shifter – EW-SD50 300mm
Bar end to other shifter routed internally through the bar – EW-SD50 1200mm (1000mm will work for most 38cm and 40cm bar widths)
Shifter to JC41 – 1400mm
JC41 to Battery – EW-SD50 1000mm
JC41 to Front mech – EW-SD50 350mm
JC41 to rear mech – EW-SD50 700mm

Notes:

With this bar end junction box setup the rear brake hose and Di2 wire can be heat shrunk together for tidiness.
If you want to use sprint/climbing shifters with the bar end junction box setup and Ultegra R8070, an additional JC41 may be required in the bars.

11 SPEED DI2 – Secan 2.5

Same as above except for JC41 to rear mech which requires the following:

EW-SD50 600mm
EW-SD300 150mm x 2
EW-AD305 adaptor x 2 (included with Secan 2.5 frameset Di2 kit)

We used the latest SD300 wire for the chainstay to allow us to increase the tyre clearance.

For more detailled information about the Secan Di2 installation, see the .pdf guide sheet here